Privacy Policy

Effective date: 31 August 2026

Life as Tree ("we", "us") operates lifeastree.com. This policy explains what we collect, why, and your rights.

1. What we collect

• Assessment answers. The responses you give in the questionnaire, including optional personal background fields (such as date of birth) if you choose to provide them. These are used solely to generate your report.
• Order and payment data. Payments are processed by our merchant of record, Paddle. We do not receive or store your card details. We receive your checkout email address, order reference, country, and transaction status in order to deliver your report, provide support, and prevent fraud.
• Report access data. A report link token, and if you choose to save or retrieve reports by email, verification codes (stored hashed) and timestamps.
• Basic technical data. Privacy-respecting, cookie-light analytics (page views, country-level location). We do not use advertising trackers.

2. What we do NOT do

• We do not sell or rent your personal data.
• We do not use your answers for advertising.
• We do not display your date of birth, background fields, or email anywhere on your report page.
• We do not send marketing email unless you explicitly opt in — and you can unsubscribe at any time.

3. Why we process your data (legal bases)

• To deliver the service you purchased (contract): generating your report, providing the report link, email retrieval, and support.
• To meet legal obligations: tax, accounting, and fraud prevention, together with Paddle.
• With your consent: optional marketing updates. Consent is recorded separately from your purchase and can be withdrawn anytime.

4. How long we keep data

Your report data is kept so you can return to it, until you ask us to delete it. Optional background fields (such as date of birth) are minimized after the order-dispute period. Order records are retained as required by tax and accounting law.

5. Your rights

Depending on your location (including under GDPR and CCPA), you may have the right to access, correct, export, or delete your personal data, and to object to or restrict processing. To exercise any right, email support@lifeastree.com from the address used at checkout. Deletion is permanent: your reports cannot be recovered afterwards.

6. Security

All traffic is encrypted (HTTPS). Report links use long random tokens. Verification codes are stored hashed. Databases are encrypted at rest. Access to admin systems is restricted and authenticated.

7. International transfers

We are a global service; data is stored with reputable cloud providers (currently in Singapore) using industry-standard safeguards.

8. Children

Life as Tree is not directed at children under 16. If you believe a child has used the service, contact us for deletion.

9. Changes & contact

We will post any changes here with a new effective date. Questions: support@lifeastree.com.